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• Troubleshoot and resolve complex technical issues for our customers
• Provide advanced technical support and expertise for our IA solutions
• Collaborate with cross-functional teams to ensure successful implementation of our solutions
• Conduct training sessions for customers and field service engineers
• Stay updated with industry trends and advancements, and provide recommendations for improvement
• Benefits – Medical, Vision, Dental, Mental Health
• Paid Vacation • 401k Plan/Retirement Benefits (as per regional policy)
• Career Growth
• Professional Development
YOU MUST HAVE• Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
• Minimum of 6 years of proven experience in field service engineering, with a focus on complex technical solutions • Strong technical knowledge and expertise in Industrial Automation technologies
• Excellent problem-solving and troubleshooting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
• Experience in project management and execution
• Strong customer focus and ability to build and maintain relationships
WE VALUE• Strong leadership and mentoring skills
• Continuous learning mindset and willingness to stay updated with industry advancements
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and analytical abilities
Additional InformationThese jobs might be a good fit