Amazon Cloud Support Engineer Networking 

India, Karnataka, Bengaluru 

319604059

Amazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services (AWS), you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Key job responsibilitiesCareer development: We promote advancement opportunities across the organization to help you meet your career goals.
Training: We have training programs to help you develop the skills required to be successful in your role.Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.
As we operate on a follow-the-sun model, with sites located globally, there is no after hours on-call or mandated overtime in this role.A day in the life
Every day will bring new and exciting challenges on the job while you:
Learn and use ground breaking technologies.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor’s degree or equivalent experience in a technical position with a minimum of 2+ years of relevant experience required.
- Experience troubleshooting and debugging technical systems, including networking issues using tools like traceroute, mtr, ping, iperf, dig/nslookup, cURL, and tcpdump/Wireshark.
- Strong knowledge of network security (SSL/TLS, Network- and Web Application Firewalls, Intrusion Detection and Prevention Services), managing domain transfers and DNS security (DNSSEC and DNS Filtering), along with proficiency in OS maintenance and administrative tasks (Windows or Linux).; Experience with Networking and troubleshooting (HTTP, TCP/IP, DNS, Routing and Switching, Load Balancing) and monitoring IT services using associated technologies.