Cisco Business Analysis Manager Planning & Operations 

United States, Georgia, Atlanta 

319414155

Application window expected to close on October 18, 2024.

What You'll Do

As a Business Analysis Manager, you will be a key player in the Security and Collaboration Strategy and Planning Operations team. Your role will involve defining, articulating, and prioritizing the work needed to drive design across various products and teams, ensuring we build the best solutions most efficiently. You'll have the exciting opportunity to work with innovative technologies and microservices in a dynamic and agile environment. Our portfolio of products uses a wide range of technologies and services, from Java and JavaScript to back-end technologies like Kafka queues and Snowflake Databases. This role will lead the entire product life cycle, including requirement analysis, architecture design, code implementation, functional and performance testing, deployment, and support. Working with a small scrum team, you'll apply agile development practices to deliver on this work.

Who You Are

Key Responsibilities Include:

• Drive capability co-design sessions, assess requirements, and evaluate IT solutions on quality, then influence delivery options to include facilitating sessions with end-users, detailing requirements and user stories.
• Align with business architecture business rules, policies, critical business decisions, cross-program dependencies, and high-level solution designs.
• Evaluate solutions in the light of operational impacts and influence to improve the quality of capability delivery and partner experience.
• Support testing strategy and plan, write test scenarios (SIT/UAT), and Go/No-Go decisions.
• Implement and improve SAAS business processes end-to-end.
• Serve as the conduit to the DevOps team and collaborate with Sales Operations
• Identify, document, and communicate process changes to users
• Apply Agile methodologies, working in sprints

Basic Qualifications

• Bachelor’s degree with 7+ years of experience or Master’s degree with 3+ years of experience or equivalent industry experience.
• 5+ years of experience using Salesforce for demand generation, lead and opportunity lifecycles, account and campaign management
• 5+ years of experience translating requirements using collaboration and visualization tools
• 2+ year of experience using marketing automation tools

Preferred Qualifications

• Experience working in Aha and JIRA
• Experience using dashboards/BI tools such as Tableau to build reports
• Salesforce certifications
• Scrum Master certification
• Familiarity with Cisco technologies
• Experience working with sales teams
• Excellent documentation skills
• Excellent planning, interpersonal, and prioritization skills
• A history of leading and supporting successful projects

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).