SAP Cash Collections Associate 

Czechia, Prague, Prague 

318822975

PURPOSE AND OBJECTIVES:
The main tasks are proactive contact to customers, set up good relationship with internal stakeholders. Very important in this role is interaction and communication with other team members and managers in an international environment, and as such require advanced communication and language skills.

What you'll do:

• Proactively call customers to reassure the time of invoice payment.
• Handle escalations on open invoices
• Perform monitoring and collection of receivables
• Manage open items incl. overdue receivables
• Investigate billing discrepancies and respond to external queries
• Business administration
• Support Ad-hoc queries and contributes to projects
• Contact for external and internal auditors
• Fulfillment of pre-set targets

What you bring:

• Excellent "Customer Focus" approach
• Independent communication and negotiation with client
• Communication skills (verbally and written)
• Ability to work in an international environment
• Strong attention to detail
• Strong will to deliver excellent quality
• Willingness to learn and improve
• Team spirit contribution

WORK EXPERIENCE:

• Working experience in collection is a big plus
• Fluent written and spoken English skills

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