JPMorgan Technical Program Manager - Tech Social Good NAMR – Support 

United States, New Jersey, Jersey City 

317694436

Job Responsibilities:

• Assist with the execution and delivery of TFSG programs (including in-person and virtual events) in Tech Center locations.
• Track, manage, and analyze data across current and past programs; prepare and report on results and program outcomes to internal and external stakeholders; produce and deliver presentations or business cases for the TFSG team and the program’s key stakeholders; leverage analysis to plan for program enhancements or expansion.
• Support the team in showcasing impact through storytelling, data, and partnership with communications/marketing stakeholders.
• Assist the team with cross-program initiatives that enhance processes/governance, generate socially focused organization leads for programs, and streamline programs.
• Facilitate communications with a diverse range of internal and external stakeholders for the planning and execution of programs.
• Manage and build relationships with internal and external stakeholders across programs.
• Engage and train volunteers for programs.
• Track progress and deliverables against the plan and act as a communications channel for ongoing project status updates and issues.
• Coordinate program work stream meetings and track weekly updates and scorecards.
• Travel domestically to support in-person execution of programs.
• Comply with JPMorgan Chase’s Employment and Engagement of Minors Firmwide Standard, including an annual criminal screening.

Required Qualifications, Capabilities, and Skills:

• Demonstrate excellent verbal and written communication, including presentation and facilitation skills.
• Exhibit strong relationship management skills with internal and external stakeholders.
• Maintain strong attention to detail, follow-through, and results orientation.
• Stay highly organized and able to multi-task in a fast-paced environment across tactical and strategic initiatives.
• Possess experience with Project Management or Program Management in previous roles, specifically within a global team and at scale.
• Show excellent Excel and PowerPoint skills; ability to synthesize data and communicate a compelling story.
• Manage time effectively, prioritize, and escalate appropriately.
• Work autonomously, as well as collaborate strongly within a team.
• Demonstrate strong analytical and problem-solving abilities.

Preferred qualifications, capabilities, and skills:

• Experience working with socially focused organizations (nonprofits, social enterprises etc.) or prior volunteering experience