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EY Senior Consultant People Experience Financial Services 
United Kingdom, England, London 
317266237

11.08.2024

Transforming the world of work, together we are:

  • Revolutionising employee experiences
  • Innovatively building capability and learning solutions
  • Redesigning organisations, evolving cultures and driving behavioural change
  • Successfully navigating a dynamic and complex regulatory change environment

Your key responsibilities

  • Contribute to and lead workstreams across a diverse range of complex engagements in the financial services sector, including but not limited to people strategy, change management, communications and culture support
  • Design and create innovative insights for clients, adapting methods and practices to fit client need
  • Proactively manage stakeholder relationships, building trusted relationships with clients
  • Identify new opportunities, contribute to preparation of proposals and wider business development activities
  • Manage the operational and risk management of client engagements
  • Coach and provide learning opportunities for junior team members
  • Contribute to delivery of wider strategic goals across People Consulting and participate in initiatives that support the growth of the firm as a whole


Skills and attributes for success:

  • Authenticity and strong personal impact, able to influence and persuade stakeholders to gain support for major changes and key decisions
  • Thought leadership with a growth mindset and a desire to challenge established practices
  • Skilled in contributing to workstreams, facilitating and working collaboratively with team members, and empowering teams to maximise performance
  • Resilience and ability to work under pressure to deliver pragmatic solutions; confidence and ability to recognise and manage potential challenges during client assignments
  • Creative thinking, using agile methods and innovative approaches to tackle complex problems and to deliver insightful, practical and sustainable solutions


To qualify for this role, you must have some or all of the following:

Experience designing end to end people change strategies and delivering programmes of activity to drive ownership, engagement and adoption of new ways of working including:

  • Designing and facilitating leadership collaborative events to define a shared purpose, develop transformation solutions, implementation roadmaps and target behaviours
  • Understanding the impacts of change on employees and the wider organisation, and defining targeted interventions
  • Creating and executing a robust, innovative communications & engagement campaign, including colleague experience journeys
  • Mobilising change delivery capability and enabling employees to adopt new ways of working
  • Implementing transition planning, including tracking and monitoring programme specific dashboards and key KPIs
  • Core consulting skills gained through working in a professional services firm, global consultancy, niche consultancy or an in-house role with exposure to large-scale programmes of work
  • Demonstrable ability to proactively build relationships and manage stakeholders, including providing robust advice, constructive challenge, influencing decisions, delivering difficult messages and managing performance issues
  • Project management and written and verbal communication skills, and experience of producing robust analysis, reports, papers and presentations
  • Experience of working across financial services: banking, insurance and wealth and asset management
  • Relevant degree-level education and/or professional qualifications


We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
Plus, we offer:

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.