Airbnb Payments Regional Growth & Development Manager 

India, Haryana, Gurugram 

317235216

The difference you will make:

Success in this role will require collaboration and influencing all levels of the Payments and cross-functional organizations, travel, and attending payments/business forums-events.

Market Intelligence

• Performance Dashboards. Partner with our data analytics and cross-functional teams to implement (leverage internal market level dashboards to understand and monitor current status of key metrics.
• Research. Gather market intelligence through direct and independent research.
• Emerging Trends. Stay abreast of emerging trends through publicly available sources and by attending payment and travel industry forums

Payments regional strategy & opportunities

• Market strategy. Define and implement market-level strategies in support of business and Payments priorities and in consultation with the local business teams and cross functional Payment teams.
• Opportunities. Identify and prioritize in-market payment opportunities to materialize the strategy by leveraging in-market intelligence.
• Execution. Support materialization of opportunities, directly in early stages and indirectly as opportunities progress through their lifecycle.

Operations

• Cross functional SMEs. Identify business and payments SMEs across key functions, who will focus on market success from a payments lens.
• Organizational Alignment. Establish an operating rhythm that streamlines current engagement model, demystifies organizational complexities and better connects and aligns the payments and business teams for strategy, planning, key metrics, etc.
• Build Knowledge & Consult. Become the connecting tissue with markets and experts in payments capabilities and roadmap as well as the business’s strategies and priorities. Enable teams through payments and market expertise. Support global / regional initiatives landing in the market, specifically focusing on strategy for definition, evolution, etc.
• Incidents / Issues: Support remediation of incidents / issues affecting the region and drive remediation with urgency and ownership.
• Legal / Regulatory Updates: Stay up to date on legal risks that may affect the region from a payments perspective.
• Performance Monitoring: Monitor key payment metrics and proactively elevate variances.

Your expertise:

• BS/BA degree in business or technical field.
• Min 10-18 years of combined experience across consulting, strategy, and payments.
• Experience in the payments industry is required, ideally from a network or merchant perspective.
• Experience in consulting is required, specifically on proposing market level strategies that incorporate market research, business and payments data, and company goals.
• Must have understanding of the payments landscape in at least one of the following regions APAC and/or EMEA; while also being able to build up knowledge in new markets/regions.
• Proven excellence in critical thinking, communication, presentation, storytelling and interpersonal skills across different levels of the organization.
• Prior experience in the Travel industry is a plus.
• Strong program management skills, able to handle multiple concurrent programs with limited control over resources.
• Work independently in fast-paced and complex environments.
• Proven ability to work cross-functionally, lead strategic and tactical execution within a large functional organization, and enable collaboration (including productive friction), transparency, and accountability across teams.
• Strong understanding of software product development processes and methodologies.
• Deep knowledge and experience using collaborative project management tools and processes (e.g. JIRA, Asana, AirTable Smartsheets, Google docs, scrum, agile).
• Passion to work on unstructured business problems to help drive & influence change.
• Convert complex information, including internal/external business challenges, to compelling business recommendations and best practices to improve products, processes or services.
• Use sophisticated analytical thought to exercise judgment and identify innovative solutions.
• Act as an advisor to leadership.
• Consistently demonstrate core values and belonging behaviors.
• Ability to independently lead payments market research using proprietary, open-source, and third-party sources.

Hybrid Work Requirements & Expectations:

To support productivity and maintain a professional hybrid work environment, employees are expected to adhere to the following:

• Workspace : A dedicated, quiet, and private workspace free from interruptions and external noise
• Internet Connectivity : During the working hours, maintain a minimum and consistent internet speed of 10 Mbps on your official devices to ensure reliability for work-related tasks, including calls and virtual meetings
• Professionalism: Employees must remain fully engaged, respectful, and maintain a professional presence during virtual meetings, with video participation required unless otherwise approved.
• Confidentiality & Security: Employees are responsible for protecting Airbnb’s Intellectual Property and Confidential Information. Work-related activities, including calls and meetings, must not be conducted in public places, while traveling, or in any setting that may compromise confidentiality or work quality.

Offices: Gurugram, India