Bachelor's degree or equivalent practical experience.
4 years of experience with cloud native architecture in a customer-facing or support role.
Experience with Machine Learning model development and deployment, as well as experience with frameworks for deep learning (e.g., PyTorch, Tensorflow, Jax, Ray, etc.) and using machine learning APIs.
Experience engaging with, and presenting to, technical stakeholders and executive leaders.
Ability to communicate in English and Spanish fluently, as this role requires interactions with local stakeholders.
Preferred qualifications:
Master's degree in Computer Science, Engineering, Mathematics, or a technical field.
Experience in building machine learning solutions and leveraging specific machine learning architectures (e.g., deep learning, LSTM, convolutional networks).
Experience in architecting and developing software or infrastructure for scalable, distributed systems.
Experience in data and information management as it relates to big data trends and issues within businesses.
Experience with contact center technologies and platforms and building conversational applications.
Ability to learn quickly, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space.