Citi Group Ops Support Analyst / Transaction Screening Mex Ops-5 

Mexico, Mexico City 

315681128

Responsibilities:

• Responsible for processing, researching and adjudicating background screening cases for new hires across businesses
• Researches system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements.
• Analyzes diverse and high volume data; articulating the results of analysis along with providing suggestions to resolve an issue or improve a process.
• Researches system and process issues, identifying solutions and communicating procedure exceptions to business partners.
• Tests functional enhancements being implemented by vendors and integrated systems.
• Updates documentation, and communicating/training new processes and procedures to business partners.
• Performs higher level responsibilities involving applicant and employee communications such as: fingerprint and criminal history check processing, background adjudication, delivering pre/post adverse actions, verification of drug testing and responding to complex questions on pre-employment.
• Inputs process steps and status for each process in the Imaging Records Management System (IRM)
• Closes on pending Pre-employment cases for audit compliance.
• Resolves discrepancies with new hire background checks (Education and Employment verifications) and determining appropriate final dispositions for background cases in accordance with established guidelines.
• Reports metrics and status reports to internal clients.
• Researches system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Experience in data analysis and problem solving with acute attention to detail.
• Demonstrated organizational and follow-up skills; ability to multi-task and maintain composure in a high-volume environment.
• Excellent customer service skills, time management skills, effective communication skills (written and verbal) and proven analytical/problem solving abilities.

Education:

• Bachelor’s/University degree or equivalent experience

Validación de Screnning, comparación y revisión de Listas por OFAC, AML.

Monitoreo de Alertas en Línea

Búsqueda de Información

Fuentes Internas y Externas

Validaciones de Información en Sistemas Internos del Banco (ADMWIN, ONDEMAND)

Capacidad de Análisis de Datos

Sinterización de información

Trabajo bajo presión y por metas

Atención a Clientes Internos

Funciones Operativas

Dictaminación de alertas y búsqueda de información.

Licenciatura/título universitario o experiencia equivalente Experiencia en procesos de AML y PLD, bancos, finanzas Análisis y Validación de información, Atención al detalle, Proactivo.

Manejo de Google, Excel, Word, Power Point, etc Inglés Básico

Análisis y Validación de información, Atención al detalle, Proactivo.

Licenciatura/título universitario o experiencia equivalente Experiencia en procesos de AML y PLD, bancos, finanzas Análisis y Validación de información, Atención al detalle, Proactivo. Manejo de Google, Excel, Word, Power Point, etc Inglés Básico

EDIF. TECNOPARQUE

9 a 6 pm bajo las necesidades del negocio, puede cambiar o rolar.

Time Type:

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