Wells Fargo Business Execution Senior Manager - Enterprise Resiliency 

India, Karnataka, Bengaluru 

315499403

In this role, you will:

• Manage and develop a team of Business Execution Consultants while ensuring successful planning, integration, impasse resolution, and m
• Work with senior management to develop and execute on Strategy for the Enterprise Business Resiliency Functions to be performed from I &P
• Partner with various stakeholders & business partners globally and in the region to successfully deliver on Resiliency Execution for Operations
• Strong understanding of Operational framework in a global environment including delivering to SLAs and ensure EBR functions are delivering to the Global requirements.
• Understanding of associated risk, successful performance in a risk-based environment with a proven track record of risk reduction
• Build a positive risk culture, where processes are constantly challenged, risks are proactively identified and mitigated / managed on end-to-end basis.
• Review processes on end-to-end basis for opportunities of improvement, cost avoidance, cycle time reduction, enhanced controls and making them more efficient with Net Savings
• Manage large team of Senior Individual contributors across Consultants, Sr Consultants, AVPs, Sr AVPs.
• Develop and deliver to People strategy including hiring for Key positions, build a continuous talent pipeline for Key roles succession for critical roles, development initiatives and build a culture of continued learning leveraging internal trainings and external certifications / industry certifications
• Build Expertise across EBR functions performed globally as well as from I &P
• Contribute to strategic initiatives, by Providing expert inputs on new framework for Resiliency / change requests /Process Enhancements /Taxonomy / Services /Critical products /New Tool Build out / System of Records/Reporting and Analytics
• Build Deep understanding of the Enterprise Resiliency Policy and framework, Reporting Tools and leverage data for management reporting, MIS and key short term / long term strategic decisions.
• Contribute to driving change in policies /resiliency framework through insights from Operational delivery of EBR functions.
• Provides leadership in the integration/ implementation of Enterprise Business Resiliency programs / services / key initiatives working with EBR leaders /Resiliency Leads as well as cross functional business partners, recognizing the significance of competing priorities and strategies and adjusting as necessary.
• Interpret and develop range of policies and procedures, especially relating to Controls / Risk and controls sell assessment etc. for resiliency global deliverables performed from I&P
• Build readiness for Self-Assessments, Risk reviews and continuous availability of evidence in support of associated controls.
• Build a framework for functional training to enable SME Capability to build for the EBR Global delivery

Required Qualifications:

• 15-20 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 10+ years Management experience

Desired Qualifications:

• Minimum, 15 years of experience including Resiliency/Business Continuity Management (BCM) & Operations Experience of running large teams in a global environment.
• Minimum 10+ years of experience in Business Continuity / Operational Resiliency in Banking & Financial (BFSI) / GCCs
• Minimum 10+ years of People Management experience in managing Senior Resources and large teams.
• In depth understanding of entire life cycle of BCM (Policy, governance, development of BCPs, SOPs, Response Plans, Site / City Testing, Incident /Crisis management etc.)
• Work with senior management to develop and execute on Strategy for the Operations Resiliency to be performed from I &P
• Experience in Resiliency functions like Planning , Governance, Quality Review, 3rd Party Resiliency, Reporting & Analytics, Exercise & Maintenance, Service Governance, Resiliency Transformation, Change Management, Continuous Improvement, Controls for Resiliency, Incident Management.
• Partner with various stakeholders & business partners globally and in the region to successfully deliver on the Global Delivery Functions
• Strong understanding of Operational framework in a global environment including delivering to SLAs and ensure Enterprise Business Resiliency (EBR) functions are delivering to the Global requirements.
• Understanding of associated risk, successful performance in a risk-based environment with a proven track record of risk reduction.
• Build a positive risk culture, where processes are constantly challenged, risks are proactively identified and mitigated / managed on end-to-end basis.
• Review processes on end-to-end basis for opportunities of improvement, cost avoidance, reduction in steps, cycle time reduction, enhanced controls and making them more efficient with Net Savings.
• Develop and deliver to People strategy including hiring for Key positions, build a continuous talent pipeline for Key roles, succession for critical roles, development initiatives and build a culture of continued learning leveraging internal trainings and external certifications / industry certifications.
• Build Expertise across EBR functions performed globally as well as from I &P
• Contribute to strategic initiatives, by providing expert inputs on new framework for Resiliency / change requests /process enhancements /taxonomy / services /critical products /New Tool Build out / System of Records/Reporting and Analytics
• Build Deep understanding of the Enterprise Resiliency Policy and framework, Reporting Tools and leverage data for management reporting, MIS and key short term / long term strategic decisions.
• Contribute to driving change in policies /resiliency framework through insights from Operational delivery of EBR functions.
• Functional Ownership for Key EBR functions for Operations resiliency performed from I&P
• Provides leadership in the integration/ implementation of Enterprise Business Resiliency programs / services / key initiatives working with EBR leaders /Resiliency Leads as well as cross functional business partners, recognizing the significance of competing priorities and strategies and adjusting, as necessary.
• Interpret and develop range of policies and procedures, especially relating to Controls / Risk and controls sell assessment etc for EBR global deliverables performed from I &P
• Build readiness for Self-Assessments, Risk reviews and continuous availability of evidence in support of associated controls.
• Build a framework for functional training to enable SME Capability build for the EBR Global delivery functions.
• Management Reporting for various reviews. Develop mechanisms for strong framework for management reporting, MIS, tracking of actions and evidencing of tracking and closure of any actions on end-to-end basis.
• Experience in managing global delivery functions involving transition / migration of processes & functions and establishing delivery capability in GCCs.
• Experience in leading projects / programs involving process re-engineering / transformation.
• Have managed key partners in Business Resiliency Space like Relationship Managers, Resiliency Officers, BC Quality Reviewers, 3rd Party QR, Vendor Assessments etc.
• Been involved in RCSA/ risk reviews /audits / control testing activities. Participated in various risk boards / control councils at country / business / function level.
• Hands on ability to work on Data / MIS /Reporting / management presentations for Senior Stakeholders and Business Reviews
• Strong communication,presentation, influencingand stakeholder management skills.
• University: Degree in Business or related discipline, MBA preferable
• Industry Certification in Business Continuity would be preferable.

Job Expectations:

• Manage the end-to-end delivery of Resiliency for Operations as a Global Delivery Activity performed out of India and Philippines
• This position will report to the Head of EBR for India and Philippines and Functionally to the Global Head of Resiliency Execution for Operations
• Some of the Key Stakeholders include the leadership team of Enterprise Business Resiliency, Global Resiliency Leads, I &P Leadership Team, Controls, Independent Risk, Audit, HR, COO, CAO, Corporate Properties and Corporate Security and Technology, Regulatory Relations, 3rd Party Vendors and Business Groups / Enterprise functions /Operations Leadership team
• Building a Best-in-class Talent Capability for Operations Resiliency / EBR functionsat I&P withfocus on achieving Sustained delivery, Meeting risk and Control guidelines, transform processes and take functional ownership for the EBR Functions performed at I &P
• Ability to work in a fast-paced deadline driven global operations environment.
• Senior level experience in or Exposure to Change Management/ Program management/ Solutioning at global level preferred
• Excellent Communication, planning and organizing skills

The following will provide candidate greater strengths to perform on the role:

• Experience in Program Management / Project Management / Operational Risk /Control/ Risk reviews including audits
• Good expertise on Data management, Excel / MIS / Reporting Tools / Power Point.
• Ability to present data / approaches / strategy / management updates in the form of effective presentations / management updates for reviews
• Exposure to tools like Everbridge / Service Now / Tableau / Fusion / SharePoint etc.
• Experience in working with Partners across Operations, Technology, Corporate Security, Corporate Properties, Finance and HR.
• Industry certification on Business Continuity from bodies like BCI /DRI
• Ability to partner & collaborate with stakeholders located both locally & globally in achieving shared business objectives & goals.
• Timings will require at least half day overlap with USA, a regular workday will be from 1.30 pm IST – 10.30pm IST, subject to earlier or later hours at times as business requires.
• Candidate must be based out of posted location(Hyderabad/Bangalore)and will be required to work as per organization’s In Office Work Schedule requirements at a minimum of 4 days per week in office and flexibility to work from home for 1 day a week .
• This role may require you to work ~5 weekends a year.

• Timings will require at least half day overlap with USA, a regular workday will be from 1.30 pm IST – 10.30pm IST, subject to earlier or later hours at times as business requires.
• Candidate must be based out of posted location(Hyderabad/Bangalore)and will be required to work as per organization’s In Office Work Schedule requirements at a minimum of 4 days per week in office and flexibility to work from home for 1 day a week .
• This role may require you to work ~5 weekends a year.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.