Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Collaborates with key stakeholders and partners across Legal, Compliance, Technology, and Operations to determine feasibility of building out new features and propel product initiatives
- Collaborates with Sales on the development of a commercial strategy and client facing materials to help drive product commercialization
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- A collaborator who thrives on building solutions alongside cross-functional partners – strong communication skills and ability to build consensus across functions
- Exceptional logical thinking, attention to detail, and ability to deconstruct complex problems into manageable components
Preferred qualifications, capabilities, and skills
- Highly entrepreneurial and comfortable working in a fast-paced environment – be an owner
- Execution-focused and action-oriented with experience working in a highly cross-functional organization
- Experience in payments processing/technology, cash management and product management