US-MN-Maple Grove; US-MN-Arden Hills
Your Responsibilities Include:
- Responsible for Leave of Absence Management within the HR Service Delivery operations. Key responsibilities will include but not be limited to:
- Ensure HR Service Center services are delivered in compliance with corporate policies and procedures or any other federal / country regulation as requirements.
- Monitor the performance of HR Service Center operations delivered as per the service level agreements with CoEs and support Operational governance for his/her pillar.
- Support issue resolution along with CoEs & HRSC by leading root-cause analysis and defining intervention plans to address issues systemically.
- Provide a continuous improvement focus and support HR CoEs to improve core HR processes.
- Coordinate optimization and updates to HRSC processes (methods & procedures)
- Drive and support vendor governance and best practices including service level management, contract management (renewal, invoice payments, spend optimization and relationship management).
- Owner of Leave of absence processes, job aides, communication with multiple stakeholders and stay compliant with corporate policies.
- Provide acquisition due diligence & integration support through process expertise on specific LOA activities.
- Partner with CoEs across management levels to build a roadmap of new capabilities to be delivered in future and address requirements with respect to the specific HR business processes.
- Identifies opportunities to improve the efficiency and effectiveness of the systems and process being examined (process improvement/reengineering projects)
- Participates in special projects as they arise, including compliance reviews, audits, and supporting and state specific requirements.
- Performs other duties as required.
Quality System Requirements:
In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures. For those individuals that supervise others, the following statements are applicable:
- Assures that appropriate resources (personnel, tools, etc.) are maintained to assure Quality System compliance and adherence to the BSC Quality Policy.
- Establishes and promotes a work environment that supports the Quality Policy and Quality System.
Required Qualifications:
- Bachelor's degree or equivalent experience
- 3+ years’ experience with Leave of Absence management required.
- Experience in managing metrics driven organization and services.
- Service delivery experience in business processes with additional third-party management experience will be helpful.
- Understanding of the Value Improvement philosophy and lean business processes methodology
- Demonstrated ability to work well in a team environment with a matrix structure.
- Demonstrated multi-tasking capabilities and ability to work in multi-cultural global environment.
Preferred Qualifications:
- Experience with SuccessFactors
- Previous BSC experience
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.