Your Role and Responsibilities
You will be responsible for:
- Developing, building, and delivering technical solutions to customers based on IBM Business Automation technologies with a focus on Content Management, Business Automation Workflow, DataCap, etc.
- Work on installation, configuration and upgrade of IBM products like Business Automation Workflow, ECM, DataCap, Process Mining, etc.
- Support customer for problem identification and resolution.
- Stay up-to-date with the latest advancements in Business Automation technologies.
- Being seen as a subject matter expert in Cloud Paks to customers and colleagues.
- Identify and assist in the leveraging of new, potential areas of technology and/or industry which should be of interest to Business Automation which will generate revenue.
- Be aware and willing to coach both internal and external stakeholders around key developments in IBM Business Automation technologies.
- Supporting client advocacy practices within Expert Labs (such as client success stories, references and NPS).
- Making all your customers successful whilst achieving key metrics for yourself and Expert Labs.
Required Technical and Professional Expertise
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- Experience in working in a team environment to deliver assignments/projects.
Extensive experience in:
- Programming in Java, J2EE, Servlet, EJB, WebServis, XML, Rest, Spring, Nodejs, SQL
- Practical experience on WebSphere, Liberty, Enterprise Content Management platforms, BUsiness Process Management platforms, Document Capture, Process Mining
- Good knowledge about Linux, Unix systems
- Good knowledge of Cloud architecture such as Containers, Kubernetes, Openshift and Devops Methodology
- Experienced in Business Automation technologies and methodologies.
- Understanding of Agile methodologies and practices in delivering IT projects.
- Good communication skills to articulate challenges and solutions in a client environment. in delivering IT projects.
Preferred Technical and Professional Expertise
- Hands-on experience with IBM Business Automation Technologies such as IBM FileNet Content Manager, Content Manager On Demand, Business Automation Workflow, Operational Decision Manager, DataCap, WatsonX Orchestrate etc.
- Ability to estimate effort to deliver solutions/projects.
- Proven ability to translate business and technical requirements into solution architecture design, documentation, and best practices.