Bank Of America Enterprise Access Data Network Engineer- Implementation 

United States, North Carolina, Charlotte 

314618911

Job Description:

Job Description:

This job is responsible for performing commoditized activities which may include monitoring, managing events, servicing requests, and engineering. Key responsibilities may include assisting with network, systems, applications, access requests, production support, or security engineering, and consistently performing activities independently.

The role of the Data Network Implementation Engineer is to provide technical implementation services to support the evolution and ongoing support of the IP Network in response to projects (all types), upgrades, service, and feature enhancements and for remediation/break-fix services. The work is always in alignment to the current and approved architectural, roadmaps, technology standards and templates, governance and change management policies set forth by the firm. While the role primarily has an implementation and validation engineering focus, a strong understanding of design engineering concepts is required.

The technology areas of focus for the role includes Data Center and end user networks, public and private Network Transport and Optical systems and emerging technologies (Switched-Ethernet, LTE, etc.), Corporate/Branch and Building Networking including Wireless. Knowledge in related technology areas such as Voice and Voice over IP (VoIP) solutions is a plus. Network Appliance, Video and Unified Communications knowledge are important.

Responsibilities:

• Monitors all installed systems and infrastructure to ensure the highest levels of availability within a technical domain
• Opens triage bridge lines and updates bridge boards, engaging teams as required
• Maintains solutions that align to security, redundancy, and archiving of blueprints and strategies
• Owns event management and fulfilment items such as password resets and reporting requests
• Supports client onboarding by familiarizing new clients with technology products and services as quickly and easily as possible
• Writes and maintains documentation such as scripts and instructions and supports change activities
• Candidate must understand how designs turn into Implementation; Implementations that are based upon standards and predefined strategies
• Works with Design and Architecture Engineering in a “knowledge sharing” capacity in support of the team’s adoption and successful delivery of technology (new), systems or process changes
• Plays a strong role in project delivery lifecycle management. Partners with the design Engineering team to create detailed implementation plans for all design, test and Accept criteria, Back-Out and validation plans and procedures. Adheres to project close-out practices such as asset tracking, inventories, chargeback, documentation and the related systems, tools, and process updates
• The Implementation Engineer stands between the project manager, design engineer and operations. They support initiatives as they transition between design, implementation, and operations. They are active in all phases as an SME to support, solve program and facilitates decision making. The goal is to help the orderly and timely execution of projects and initiatives in an optimal, strategic, and low risk way
• Role performs Q/A function prior to every implementation project. Reviews a design and understands how it is based upon standards and how it matches to the “commission” details (installation, turn-up). Any questions must be review with the Design Engineer
• Technical areas of focus include but are not limited to Core WAN/MAN Technologies – MPLS-E, MetroE, Leased Line, Broadband, Direct Internet Access, Dark Fiber, DWDM, Carrier Circuits, Tunneling protocols – SSL/TLS, IPDESC, GRE, DMVPN, MACSEC, Routing, Switching, Firewalls, Load Balancers, LAN, TCP/IP, DNS, UDP, Latency, NAC, QoS, CAC, EIGRP, BGP, ISIS, OSPF, Multicast, NHRP, ATM, PPP, IPv4, IPv6, MPLS, ACL, VNP, Building Wireless/Wi-Fi solutions (802.xx) and carrier “in-building wireless services (DAS) etc. Knowledge of Cable Systems a plus

Required Qualifications:

• 2 years’ experience required in Data Networking-related disciplines in design, operate and implementation services
• Design, Implementation, Support SD-WAN is required, preferred if on Palo Alto Cloudgenix
• Design, Implementation, Support SD-ACCESS is required, preferred if on Cisco DNA Center
• Design, Implementation, Support Wireless is required, preferred if on HPE Aruba
• Experience with CISCO NSO and general experience in Network Automation tools and processes
• Strong skills in Scripting required; Python, Ansible, Perl, PowerShell
• Strong Automation Skills – Expect, Rancid, REST/SOAP
• Software development experience, should think like a software developer
• Strong knowledge of Network Security
• Must adhere to global network design authority processes and procedures
• Must demonstrate good computer skills and the use of various applications such as MS Office, MS Visio
• Ability to recognize opportunities for automation and process improvements
• Ability to assemble professional documents and artifacts
• Extensive knowledge and experience using (both reactively and productive) advanced tooling, includes but is not limited to Sniffer/wire Shark, Prognosis, Scripting, SolarWinds, HP NA/OpsWare/OpenView, etc
• Application experience with an innovation “mind-set” and how it impacts how engineering work gets done
• Voice/VoIP/UC and Video knowledge (understanding of VoIP/UC systems (i.e., Cisco CUCM, AVAYA Communications Manager, Microsoft LYNC and Skype for Business, etc.)

Desired Qualifications:

• Leadership: Self-starter, self-directed and shows initiative
• Coding and application design experience
• Wireless LAN: Aruba
• Crisis Management experience
• Experience working in an Agile environment
• Focused on execution, delivery, and commitment to dates
• Can tie strategy and actions to business impact and results
• Demonstrates ownership: Is accountable and can hold others accountable (professionally)
• Bachelor’s degree in engineering, computer science, related field and or technical training
• Industry Certifications in CCDP, CCNA, CCNP, and CCIE
  • Associated certifications JUNOS/JNCP, Cisco CCVP, and CCIP-Voice

Skills:

• Analytical Thinking
• Collaboration
• Influence
• Production Support
• Result Orientation
• Adaptability
• Business Acumen
• Innovative Thinking
• Solution Delivery Process
• Solution Design
• Automation
• DevOps Practices
• Project Management
• Risk Management
• Stakeholder Management

1st shift (United States of America)