Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Collaborates with design, engineering, analytics, business and functional partners to drive product initiatives.
- Manages, writes and refines product stories that define the product experience and support functional requirements to ensure we’re building the right thing the right way.
- Develops and maintain clear documentation of the scope, business requirements, stories, use cases, workflows, wireframes, and other materials as needed to support UX research, design, and development.
- Owns end-to-end delivery of product features, and identify and manage cross-impact dependencies and risks
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Digital product launch and lifecycle management experience
- Client-facing product experience
- Excellent hands-on capabilities with office productivity, data analysis tools, and issue tracking tools (e.g., JIRA)
- Verbal, written, and presentations skills, Team-oriented disposition and positive attitude, ability to thrive in a complex, fast-paced environment.
- Ability to articulate at the right level of detail to a wide range of audiences and stakeholders.
- Demonstrated ability to manage delivery timelines and risks with calmness and diligence.
Preferred qualifications, capabilities, and skills