Microsoft Digital Solution Area Specialists - Modern Work 

Ireland, Dublin 

313153497

This position will be hired within a professional cohort of Early in Profession talent. You will be trained to do technical sales jobs of the most innovative and future looking technologies to contribute to Microsoft, empowering our customers to achieve more. The specific product focus will be determined during training in the Early in Profession progmam.

You will be trained in the most innovative and advanced solutions for the future. Depending on your skill and appetite, it will be around Azure, Copilot, and other Modern Work technologies focused on Netherlands market, therefore speaking Dutch would be advantageous for this role, though not essential.

• Learns how Microsoft's 3-cloud-platform can enable digital transformation areas. Supports team members on digital transformation opportunities in an assigned area by applying established process and activities.
• Receives leads from Marketing and converts leads into opportunities for the supported business. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed.
• Drives consumption and supports team members on identifying and progressing on opportunities to drive consumption with existing customers.
• Understands customer business needs through initial conversation. Collaborates with internal teams, partners, and services to recommend solutions or products in an assigned area with direction/guidance. Listens to customers to understand business outcomes.
• Develops an understanding of external stakeholders' mapping, including who the decision makers and influencers are. Helps coordinate meetings with appropriate stakeholders (e.g., account teams like Account Executives).
• Learns the strategic priorities of the assigned solution area and assists in deal closure. Learns how to use close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.

• Collaborates with One Commercial Partner (OCP) and other assigned partners to cross-sell and up-sell products, solutions, and services. Understands the ecosystem of the partners in a solution area.
• Establishes relationships with internal stakeholders and partners, seeking out and considering their opinions. Learns about the orchestration model within a solution area.

• Participates in and contributes to internal technical community discussions and conversations.
• Learns about direct competitors for the assigned products, solutions, and/or services. Collaborates with the 'compete' global black belts (GBB) to execute on strategies that position Microsoft favorably against competitors.

• Seeks client feedback (both formal and informal) to identify and understand the drivers of satisfaction and execute plans to maintain and continue to build on it, and to identify and understand the drivers of dissatisfaction, determine the root cause of problems, and establish recovery action plan to improve clients' overall experience. Shares feedback with account teams.
• Collaborates with senior team members to manage the pipeline of the assigned territory in a solution area. Supports the development of a portfolio and territory plan.
• Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry.

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