Salesforce Senior Director Team Lead - Technical Architecture HLS 

United States, Indiana, Indianapolis 

312727904

Job Category

Job Details

• Demonstrated ability to lead large engagements
• In-depth understanding of our Delivery Methodology
• Strong understanding of the Salesforce platform
• Ability to successfully drive senior executive leadership conversations to help mitigate and resolve escalated accounts and issues for projects and programs
• Demonstrated experience in collaborating, ideating, and driving business growth.
• Exhibit strong interpersonal skills in developing relationships with customers and internal teams.
• Exceptionally focused on knowing the strengths and areas for improvement for each team member.
• Recognizes the needs of the Sales/GTM organization and contributes to its success by partnering with sales leadership to help drive high-quality deals for the operating unit.
• Identify opportunities to improve critical business challenges to improve key metrics (revenue, margin, and utilization) and drive big impacts on the business.
• 7+ years of Salesforce implementation or advisory experience.
• 10+ years of Waterfall and Agile project methodology expertise.
• Relevant and applicable Salesforce Certifications are strongly preferred.
• Regulated Industries Industry experience is required, namely in Health/Life Sciences or Financial Services
• 5+ years experience managing a large team of Technical Architects

Foster Delivery Excellence

• Equip the team to deliver and drive best-in-class architectures at customer engagements
• Ensure adherence to best practices and approved methodologies.
• Sponsor engagements including cross-org best practice guidance
• Monitor, triage, and support delivery execution to mitigate risks proactively
• Manage project escalations - project health remediation
• Collaborate with Global Delivery Assurance on project leadership and initiatives and activities toward improving delivery excellence.
• Develop and grow the team’s consulting skills, industry knowledge, product knowledge, competency skills, and leadership capabilities.
• Manage multiple people and define roles, responsibilities, and expectations related to performance on projects and for internal contributions.
• Achieve 25% utilization target.

Excellence

• Develop a world-class technical architect organization
• Change agent responsible for leading a large group of team leads and/or first-line managers and consultants through ever-evolving business rhythms, ultimately helping to improve key metrics for revenue, margin & utilization.
• Partner with peers and team leads on internal initiatives, as well as drive initiatives for industry operating units.
• Guide action plans for team members in stretch roles for personal development.
• Identify and coach future people leaders.
• Provide direct performance feedback and coaching for overall improvement.
• Calibrate intra-team talent and cross-org talent
• Prepare for annual promotion, merit, and stock cycles to proactively advise/decide on compensation allocation

Support GTM Partners

• Partner closely with internal functions to support recruiting, talent management, and staffing.
• Participate in pre-sales pursuits to deepen connection with license sales and product orgs
• Ensure balanced support of portfolios and projects as well as people.
• Act as a SME/contributor to bodies of work such as, but not limited to, offerings, methodology, enablement.

• Must be willing to travel up to 50% as needed.
• Able to effectively consult, facilitate, and advise at the executive level.
• Strong technical understanding of the Salesforce platform
• Must have Salesforce implementation consulting experience or direct experience implementing Salesforce.
• Deep understanding of project management processes, methodologies, and experience successfully delivering client projects.
• Strong communication skills, both written and verbal.
• People Leadership experience

Our Investment In You

• Extraordinary enablement and on-demand training - check out for a sneak peek
• Exposure to executive leaders with vision with a passion for living our values
• Path to promotion with accelerated leadership development programs
• Weekly 1:1 coaching with your leadership
• Fast Ramp mentorship program
• Volunteer Opportunities
  Have you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to
  Forbes
  , we are #1 in
  PEOPLE
  ’s Top 15 Companies that Care, and are on Fortune’s Change the World list. Values bring value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019.We have a public-facing website that explains our various benefits for health, finance, time off, perks, parental benefits and discounts! Visit for the full breakdown

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