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Apple Master Data Management Project Manager AppleCare United States, Texas, Austin 312416965
18.11.2024
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Description
Specifically, this role requires gathering system requirements, analyzing system solutions, leading dynamic multi-functional teams to identify part solutions, and assessing geo expansions system impacts along with part impact analysis. This role also requires tracking & executing part set up tasks, UAT, documenting and presenting changes.Work closely with internal partners within Service Operations to drive projects to successful completion.Write business requirements documents supporting critical initiatives.Analyze root cause Service Operations issues to resolve gaps and put in place corrective actions.Build & deliver effective presentations to executives.Analyze and revamp daily operational processes to improve efficiency.
Minimum Qualifications
- BA or BS degree - Post-graduate degree a plus
- 5 years of experience in Master Data management
- Excellent Excel skills
- Domestic & International travel as needed
Preferred Qualifications
- Experience with master data management in an ERP environment is recommended (e.g. setting up part numbers in a complex systems environment).
- Experience with Service Operations Systems such as SAP, Agile, Siemens Team Central, Oracle, or 09 is an asset.
- Experience in developing project plans and providing multi-functional program management to ensure deliverables are completed.
- Proactively assessing, analyzing and mitigating program risks and issues.
- Service supply chain experience in forecasting, planning, inventory management, warehousing, and channel repair related processes.
- Experience in handling and leading Service Operations Business Projects.
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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