Configure, perform E2E testing, debug, and deploy the SaaS platform based on client requirements
Define and implement ContactEngine customer journey optimization strategies by utilizing data analytics in conjunction with a deep understanding of the ContactEngine transactional data model
Write queries in SQL and build reports and dashboards
Write and debug code snippets (in JavaScript)
Design and test APIsDe
Assist with training of new implementation specialists
Provide on-call support to global customers
What you’ll need:
3+ years experience in an implementation / professional services/consulting role
Graduated with a degree in Computer Science / Business Analytics / Data Analytics / STEM-type degree
Knowledge of basic programming languages and data structures
Knowledge of data analysis and SQL
A keen problem solver with a passion for learning
Ability to successfully work in a team-oriented, highly collaborative environment
Amenable to work shifting schedules
Preferred Qualifications:
Technical expertise in data structure extraction and summarization
Experience with JavaScript, C#, SQL, HTML, CSS, Python
Experience with integration tools
Application knowledge of Excel, Tableau (or similar BI tool)