Bank Of America Operations Consultant 

United States, North Carolina, Charlotte 

312117145

Job Description:

Bachelor degree or equivalent preferred. Individual typically has 3+ years of experience or EDI (Electronic Data Interchange) experience

Responsibilities:

• Timely and accurate resolution of complex treasury problems that are often related to translation and/or movement of data between our Clients and the Bank as well as between internal systems.
• Ability to track data through transformations to identify the root cause of a failure.
• An expert on the CashPro Connect product suite with ability to collaborate with technical and non-technical business partners.
• Weekly rotations to cover 24x7 on-call pager.
• Working after normal business hours as needed to complete critical assignments.

Requirements:

• Critical thinking and problem solving skills.
• Detail oriented and strong individual processes to stay organized and complete all assignments.
• Strong verbal and written communication skills. Skilled at building a technical response quickly with supporting evidence.
• Excellent interpersonal skills to effectively coordinate and execute assignments with business partners.
• Experience viewing various formatted files in a text editor to build an analysis about that data.
• Undergraduate degree and/or relevant experience

Desired Skills:

• CashPro Online Subject Matter Expert
• Certified Treasury Professional (CTP)
• Swift Certified – Experience accessing Swift FileAct / AMH
• Experience working in FX Operations
• Experience solving data transmission or encryption related issues

Other Qualifications:

• Excellent presentation, problem solving skills as a leader. A proactive learner and self-starter seeking continuous improvement in all job-related aspects.
• Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.
• Commitment to challenging the status quo and promoting positive change.
• Experience working and managing teams in a global environment an asset.
• Excellent interpersonal skills, positive mindset, and ability to drive employee engagement.
• Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.

1st shift (United States of America)