Amazon Process Engineer Reverse Logistics Amazon Customer Excellence System ACES 

Mexico, State of Mexico, Cuautitlán Izcalli 

311911406

The Role
Key job responsibilities
As a Process Engineer, you will be responsible to design initiatives from scratch and drive testing and pilot studies within a strict assigned timelines. This role requires the ability to demonstrate ownership for your initiatives, understand the initiative in detail, and influence to deliver meaningful results translating to tangible productivity and efficiency gains across the entire network. Some of the position’s key responsibilities include:
- Evaluate performance objectives and metrics across the network to proactively identify process improvement opportunities within your assigned process path
- Develop and implement detailed standard operating procedures to support daily operations within optimized operating window for each fulfilment process
- Partner with operational leaders within the FCs to execute implementation of process improvements driving stabilization and standardization across the network- Partner with ACES peers for reviewing critical inputs, new training, best practice sharing, and documentation to drive benchmark performance.
A day in the life
- Evaluate performance metrics to proactively identify process improvement opportunities
- Audit, teach, and drive execution to the benchmark standards
- Partner with operational leaders to execute standard work and process improvements- Develop and implement KPI reporting for programs and projectsACES MX Vision
ACES MX Mission

- Bachelor's degree or above
- 5+ years of driving process improvements experience
- Bachelor's degree, or 5+ years of manager in a fulfillment center/distribution center environment of hourly and salaried employees experience
- Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred
- -Strong verbal and written English and Spanish communication skills (C1+)

- Experience with data analysis (including advanced Excel and database analysis)
- Experience with high-level negotiation and successful internal and external relationship management
- 4+ years of delivering cross functional projects experience, or a PMP and 4+ years of program or project management experience
- Lean Six Sigma Green Belt or Black Belt certification
- Experience in complex problem solving, and working in a tight schedule environment