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Intercontinental Exchange - ICE HR Business Partner 
United States, Florida, Jacksonville 
311109200

Yesterday

Job Purpose

To excel in this position, you will need significant experience with managing HR practices and processes across multiple jurisdictions. Given the global scope of this position, the ideal candidate should be adaptable with their working hours and may occasionally need to participate in early morning or evening calls.

Responsibilities

  • Manager Support and Consultation : Provide guidance to managers on policies and processes related to performance management, compensation, career development, employee engagement, attrition, retention, training, and workforce planning.
  • Trusted Advisor : Build credible, sustainable relationships with business partners, acting as a trusted advisor on people-related topics.
  • Collaborative Relationships : Foster strong connections with local HR teams and specialized HR functions, including Shared Services, Finance, Talent Acquisition, Learning & Development, and Compensation & Benefits.
  • Change Management : Partner with HR teams on organizational effectiveness and manage change efforts related to reorganizations and transfers.
  • Data Analysis and Reporting : Conduct analyses to identify key opportunities and provide actionable insights, enabling informed decision-making and driving impactful people strategies.
  • Actionable Insights : Translate people data into meaningful insights, presenting findings to business leaders to guide strategy and decision-making.

Knowledge and Experience

  • Change Management : Proven ability to lead and support change-related projects in fast-paced, commercial environments.
  • Strategic HR Solutions : Track record of delivering business-focused HR solutions in global matrix organizations with knowledge of European working practices.
  • Interpersonal and Communication Skills : Exceptional interpersonal, presentation, and communication abilities, paired with excellent coaching, consulting, and facilitation skills.
  • HR Knowledge : Comprehensive understanding of HR policies, processes, and employment law, along with their interconnected impacts.
  • Technical Proficiency : Skilled in IT, including Microsoft Office Suite and Oracle systems, with strong organizational and planning capabilities.
  • Teamwork and Leadership : Collaborative team player with the ability to work independently, lead, and influence without direct authority.
  • Adaptability and Resilience : Flexible and comfortable navigating ambiguity while managing multiple priorities in fast-paced environments.
  • Attention to Detail and Confidentiality : High level of accuracy and integrity, with a professional approach to sensitive information.
  • Qualifications : HR-related academic background, CIPD-qualified or equivalent experience, demonstrating initiative, creativity, and perseverance.