Bank Of America Senior Manager 

India, Tamil Nadu, Chennai 

310417113

Job Description:

Process Overview:

• This role is part of Enterprise Independent Testing – Global Banking. Testing team performs post facto testing on transactions completed by Trade Operations to identify errors and potential gaps that may result in operational, reputational and compliance risk to the Bank.

Job Description:

• Responsible for ensuring a product or service meets the established standards of quality.
• Be a Subject Matter Expert in Global Trade Operations
• Ensure Audit Readiness – Ensure Test script and other governance documents are updated timely and accurately whenever there are any process changes in the business.
• Change Management - Ensure timely communication & planning for proposed changes with appropriate documentation to ensure calibration with Project Team
• Take complete accountability & ownership for testing and recommend new controls / remediation plan based on the findings.
• Stakeholder Management – Effective communication with stakeholders that includes LOB partners and Test Owners on updates and issues related to testing. Follow the right channels to escalate the issues on the timely basis.
• Good understanding of excel and power-point to perform data analysis and showcase the business story.
• Should be able to identify potential risk and gaps in the process and implement controls for mitigation.
• Flexible/nimble to be cross trained across other business areas and function as a domain agnostic Testing specialist.

Responsibilities:

• Perform sampling and independent testing of Trade transactions as per the test script.
• Conduct routines / liaise with stakeholders on process updates and potential issues.
• Support governance routines e.g test script changes, reversals, QA etc.
• Organize and support training programs for new hires.
• Ensure business KPIs are met.
• Identify ideas to generate efficiency in the process.