Capital One Dealer Success Manager 

United States, Pennsylvania, Pittsburgh 

309357667

This Dealer Success Manager position can work in any of the following metro areas: Pittsburgh, PA - Philadelphia, PA - Orlando, FL - Tampa, FL - Kansas City, MO - Atlanta, GA - Dallas, TX - Phoenix, AZ - New Orleans, LA or Mobile, AL As a Dealer Success Manager, you will create and modify processes while collaborating with forward thinking leadership to influence results that have a direct impact on the company’s bottom line. You will educate and gain buy-in from key auto dealer stakeholders concerning the utilization of process to ensure appropriate execution each and every time.

The primary role of this dealer facing associate is to onboard and train dealers on products and processes while working with key stakeholders to identify areas for improvement. You will play a key role in Capital One’s technology and relationship evolution. Because of this, there will be a high level of travel inside or outside of the metro areas listed in the job description.

This position will be traveling up to 80 percent of the time inside or outside of the metro areas listed in the job description.

General Responsibilities:

-Training and onboarding dealerships onto different programs, with follow-up meetings to ensure product and process understanding

- Assisting in the creation of training and onboarding materials and processes for dealerships

- Product and Process troubleshooting

- Providing subject matter expertise on processes when representing the Sales organization

Basic Qualifications:

High School diploma, GED or equivalent certification

At least 1 year of experience in Process Management

At least 1 year of experience in Relationship management

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.