GE HealthCare Field Service Operations Support 

New Zealand, Auckland, Kaipātiki 

30849300

As the
Field Service Operations Support, you will play a vital role in keeping life-saving medical equipment running smoothly for our customers across the ANZ region, you will partner with the Field Service Coordination Manager for ANZ and your regional Service Delivery Manager (SDM) to support the effective and efficient coordination of field teams in providing planned and unplanned services for our Customers.

Your day will see you:

• Schedule planned maintenance and service appointments, assisting with coordination of technicians across regions.

• Meet regularly with the Field Service Coordinator and Service Delivery Manager to provide reports and updates as required.

• Support data remediation efforts by reviewing and updating install base records in Salesforce and ServiceMax.

• Perform preventative maintenance planning, scheduling changes and job allocation workflows

• Engage and communicate clearly with customers, keeping them informed throughout the process and reinforcing GE HealthCare as their trusted partner.

• Perform general administrative tasks including work order updates, internal follow-ups, and reporting support.

• Provide accurate documentation for service records and ensure data integrity in support systems.