Bank Of America Technology Operations Specialist II 

United States, New Jersey 

308194920

Required Qualifications

• 5+ years of Fax Services application & infrastructure operational support
• Core focus on the AccuRoute & RightFax applications
• Database & SQL reporting knowledge
• Excellent communication skills
• Enterprise telephony and infrastructure operational support
• Enterprise print infrastructure operations

Desired Qualifications

• Able to work well with other teams including off-shore, Line of Business, & technology teams and with vendor partners
• Works independently with general guidance
• Experienced with ITIL
• Automation skills to reduce manual activities
• Must be pro-active, enthusiastic, flexible, results driven with attention to detail
• Strong problem solving and critical thinking skills

Skills

• Innovative Thinking
• Production Support
• Result Orientation
• Solution Design
• Adaptability
• Analytical Thinking
• Collaboration

1st shift (United States of America)