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Facebook Regulatory Escalations Specialist United States, California, Sunnyvale 308113608
17.07.2024
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Regulatory Escalations Specialist Responsibilities
- Serve as an expert on enforcing Meta’s Community standards and policies, including regulatory policies and region specific social media legislation where required.
- Investigate reported escalations across multiple channels on Meta’s services, disrupt bad actor networks and respond to sensitive global partners inquiries.
- Apply project management methodologies, techniques, and strategy development to effectively plan, execute and monitor projects and initiatives.
- Effectively convey results of technical/investigative work and mitigation measures to various audiences including senior management and external partners/government agencies.
- Gather, analyze, and utilize relevant tools, systems, and data to improve Meta’s processes, inform our Policy & Legal positions and define/execute against business goals.
- Manage high-pressure ambiguous escalations prioritizing speedy resolution while partnering with cross functional teams.
- Coordinate with global cross-functional teams including Public Policy, Legal, and Integrity teams to problem solve and develop solutions.
Minimum Qualifications
- 5+ years of experience handling operations, crisis or risk in a technology company or equivalent environment
- Knowledge of trust & safety, content integrity, compliance landscape
- Experience multitasking different priorities in a rapidly changing environment
- Proven project management and operations skills
- Sound judgment and skill to thrive under pressure
- Demonstrated communication and collaboration skills
- Experience influencing across regional and functional scope
- Ability to work with potentially graphic and objectionable content
- Proficiency in data analysis
Data Center
About Meta
$118,000/year to $172,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about at Meta.
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