Bachelor's degree in Computer Science or IT-related field, or equivalent practical experience.
3 years of experience with technical infrastructure (e.g., deployment, maintenance, troubleshooting).
Experience in three or more of the following skill-sets within IT Operations: Operating Systems, Networking, Scripting, and Automation.
Preferred qualifications:
Experience with building management or physical security systems is a plus
Experience providing infrastructure solutions for high profile and demanding internal customers.
Understanding of complex IT infrastructure and security standards and ability to troubleshoot issues.
Excellent customer service, documentation, prioritization, multitasking, communication, and leadership skills.
Ability to work independently and with minimal supervision and the ability to identify and initiate areas for improvement and automation.
Systematic problem solving approach, with a sense of ownership and drive with the ability to adjust quickly to changing priorities and make progress in areas where a high ambiguity and uncertainty exist.