Microsoft Data Center Inventory & Asset Technician Manager 

Malaysia, Selangor, Sepang 

306186233

As a Microsoft Data Center Inventory & Asset Technician Manager (DIAM), you will lead a team of Inventory & Asset Management technicians responsible for inbound/outbound logistics tasks, inventory cycle audits, and Data Center regulatory compliance activities. You will guide your employees to effectively run warranty processes and data bearing device (DBD) destruction. This opportunity will allow you to model leadership principles, drive focus on accurately and efficiently completing Inventory and Asset Management (IAM) tasks, and work with stakeholders to manage escalations as they arise.

Required Qualifications:

• Bachelor Degree AND 3+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, logistics, or a related field.
  • OR equivalent experience.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• 5+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation
  • OR equivalent experience.
• 1+ year(s) project management experience.
• Certification in American Production and Inventory Control Society (APICS)/Association for Supply Chain Management (ASCM), International Association of Information Technology Asset Managers (IAITAM), Inventory Control, OR equivalent.

Responsibilities:

• Managers help deliver success through empowerment and accountability by modeling, coaching, and caring while promoting a positive and effective team culture.
• Responsible for overall day-to-day operations and ensure inbound and outbound processes are running smoothly and effectively.
• Assess resource and workflow patterns to determine any needed changes in work assignments to ensure timelines are met.
• Support the planning, management, and communication of end-to-end project plans with applicable stakeholders and teams.
• Ensure that all issues are documented, tracked, discussed, and resolved with internal and external stakeholders as well as suppliers with consistent and complete communication.
• Coordinate and oversee relationships with any third-party vendors who perform DBD destruction as necessary ensuring all DBDs leaving premises do not contain customer information and are destroyed.
• Comply with established methodologies and approaches to ensure delivery and execution of contracts and purchase orders.
• Process price and procurement requests requested by Microsoft management in support of server, network, Storage Area Network (SAN), and spare requirements.
• Provide thought leadership on established methodologies and monitor outcome.
• Serve as subject matter expert and model compliance to junior team members.
• Conduct or assist in conducting daily safety briefings, completes required safety training, provides guidance to technicians to facilitate compliance with safety procedures (e.g., Personal Protective Equipment (PPE) usage, rack moving, heavy-equipment usage, lifting, ladder/rolling stair use).
• Seek out opportunities to contribute to workstreams and evolve existing workstream processes, services, and solutions toward greater simplification and automation.
• Embody our culture and values.