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• Build Repair Plans in accordance with Tesla specific repair procedures
• Bill work in accordance with industry accepted Insurance standards
• Document all damages requiring repair or parts replacement with photos
• Direct disassembly to technicians to expose all damages up front
• Order all replacement parts from Tesla Warehouse when necessary
• Monitor parts delivery• Communicate with insurance companies to submit claims and billing
• Direct Body Repair Technicians to perform repair attempts where Repair Vs Replace is not clear
• Manage time to meet daily requirements of fully Blueprinted vehicles
• Update Customers on vehicle progress
• Knowledge of insurance procedures and requirements
• I-CAR certification preferred
• Excellent verbal and written communication skills
• Proficient with Computers, Audatex Estimating Software
• Excellent Customer Service skills
• Automotive knowledge/background
• Excellent Prior work reference
• Willingness to be cross trained in career advancing management roles as needed
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