Job Description: Oracle OTL Support
The Oracle OTL (Oracle Time and Labor) Support 1 role operates under the guidance of the OTL Lead and is responsible for supporting the configuration, testing, and maintenance of the Oracle Fusion OTL module. This includes hands-on involvement in the development and troubleshooting of fast formulas, time entry rules, and validation logic to ensure accurate time tracking and compliance with organizational policies.
Key Responsibilities:
- Assist in the configuration and testing of time entry layouts, time categories, and time rules.
- Develop and maintain fast formulas for time validations, accruals, and payroll integrations.
- Support issue resolution during system testing and post-go-live stabilization.
- Collaborate with HR, Payroll, and Technical teams to ensure seamless integration and data flow.
- Document configuration changes and support knowledge transfer to end users and support teams.
- Monitor and troubleshoot time entry issues and escalate complex problems to the OTL Lead
- Ideal Candidate Characteristics
Technical Skills:
- Solid experience in writing and debugging Oracle Fast Formulas, particularly for time and labour calculations.
- Familiarity with Oracle Fusion HCM, especially the OTL module.
- Understanding of time entry rules, absence types, and payroll integration touchpoints.
Professional Experience:
- 2–4 years of experience in Oracle HCM or ERP support roles, with at least 1 year focused on OTL.
- Exposure to full-cycle implementations or support environments involving time and labour modules.
Soft Skills:
- Strong attention to detail and analytical thinking.
- Effective communication and documentation skills.
- Ability to work collaboratively in a team and take direction from senior leads.
Preferred Qualifications:
- Oracle Cloud HCM certification (Time and Labor).