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As part of the Strategic Business Enablement team, you’ll be in a critical position supporting our senior leadership. You’ll work with a cross-functional team to include divisional Chiefs of Staff, Communications, HR, Finance, Product, and our Tech Leadership team to enable our collective organizational goals.
To be successful, you’ll need to embrace change, think strategically about how best to communicate change, and move teams through the change curve. You’ll also need an internal drive to seek constant improvement – you’re comfortable with iterating on ideas and are always looking for ways to do better. You have strong verbal communication skills to complement your written ones and can clearly articulate ideas to, and influence, senior leaders.
To help you determine if our role has your name written all over it, ask yourself a few questions:
Do you thrive in a fast-paced, dynamic environment?
Are you a strategic thinker who can also nail execution?
Is masterfully juggling multiple priorities and changing direction on a dime just another Monday for you?
Do you enjoy solving complex problems and driving action across the organization?
Do you enjoy creating the best environment to enable associates to get their work done?
Do you have a gift for building strong relationships with people with diverse styles across levels and functions?
Is having fun while you work a given?
Responsibilities:
Directly support MVP run the organization, with a particular focus on strategy development and execution, communications, engagement, culture.Be a strategic thought partner who can look around the corner, provide leadership support, and tech program execution
Partner with leadership to create, socialize, and mobilize against data driven strategies
Build relationships and collaborate with cross-functional key stakeholders to understand processes and drive results. Connect dots across multiple leaders to understand and aggregate impacts to the business.
Advise leadership utilizing institutional knowledge, network of relationships in and out of the organization, and dedication to helping amplify the voice of Tech leadership
Be a force-multiplier driving the effectiveness of the team
Support and lead moderate to large horizontal priorities, programs, and special projects across the team
Exemplify the Capital One Values by doing the right thing and serving as a culture carrier for the organization
Work effectively in a cross-functional team
Proactively identify opportunities for strategic change and execute upon those opportunities
Manage multiple tasks simultaneously using strong time management and prioritization skills.
Adapt positively to rapid-changing environment and business priorities, and adjust scope as needed.
Have excellent communication and partnership skills which are essential for business management.
Ability to quickly develop expertise on departmental processes and procedures.
Demonstrate a proven track record of excellent delivery, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
Demonstrate critical thinking and problem-solving skills with the ability to manage detailed and complex information in a rapidly changing environment.
Basic Qualifications:
At least 7 years of experience in communications, change management, event marketing, event management or chief-of-staff functions
At least 3 years of experience in managing communications to a wide variety of audiences via internal communication channels (newsletter, intranet, internal social media, messaging platforms)
Preferred Qualifications:
Bachelor’s degree
3+ years of experience in developing communications strategies
2+ years of experience in Project Management, Process Management, or Agile Delivery
3+ years of experience working with engineering teams
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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