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• Determines feasibility of the service request and terms of resources, planning and quality to ensure Nokia meets contractual scope of work, milestones and customer pre-requisites.
• Ensures all deliverables are available according to project scope and deployment process by engaging with relevant stakeholders and securing availability and accuracy of deployment work orders.
• Updates accountable team and customer as needed for operational needs and escalations on scope, processes, planning and / or budget. Ensures deployment management relies on fact-based and verified schedules and forecasts.
• Supports the collection of actual services delivery performance information and compares actual performance with baseline.
• Participates to determines the causes to any perceived deviation.
• Collects information to provide latest estimates to completion.
• Proactively contributes to re-planning and implements to keep the deployment activities on track.
• Ensures that schedules and forecasts are kept up-to-date and communicated to relevant stakeholders.
• Ensures that constraints and risks are managed successfully.
• Demonstrates the capability to monitor, report and optimize services delivery in alignment with relevant processes and tools providing sufficient operational visibility to.
• Create reports and controls services delivery through operational KPIs.
• Organizes work with internal and external field deployment team members, sets up and maintains clear and effective internal and external communication with the relevant project stakeholders, participating to reviews as needed.
• Participates and supports up-scopes in cooperation with the customer facing team.
Nokia has received the following recognitions for its commitment to inclusion & equality:
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