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ABOUT THIS ROLE
As a Support Engineering Director, you will...- Be an expert in system design and configuration and contribute regularly to physical architecture design for the organization, especially for new services- Lead large initiatives that span many services such as efficiency and scaling
- Manage organization-wide outages ensuring accurate documentation and timely resolution
- Have a strong understanding of the technologies, tools, procedures, resources, and best practices used to improve operational excellence
- Determine best practices for code management, support, code builds, and code deploymentsABOUT AUDIBLE
- 3+ years of people management experience leading System Development teams
- Proficiency in one or more general-purpose programming languages such as Java, C/C++, C#, Objective C, Python, JavaScript, Ruby, or Go
- Experience designing, building, operating, and managing large-scale distributed systems or web services
- Experience engaging and influencing senior leaders using both verbal and written communication tools
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