Citi Group Vice President Demand Capacity Planning Lead Analyst 

India, Tamil Nadu, Chennai 

301074661

In this role, you’re expected to:

• Support the implementation, execution, measurement, and monitoring of enterprise-wide demand & capacity planning. This includes supporting development and implementation of the roadmap, processes, tools, controls, technology business requirements and change management to drive standardization, sustainability of Citi headcount management in alignment with financial planning processes.

• Ensure that business units across Citi can identify their work demand, understand the drivers, and assess their capacity needs and gaps.

• Contribute to refreshing of requirements, standards and procedures.

• Communicate corporate standards and partner with and influence business/function stakeholders to drive alignment across the firm of the forecasting and headcount planning process.

• Partner with the Workforce Management solutions team in the onboarding and enablement of technology for resource tracking including designing the operating model and change management framework.

• Partner closely with People Insights, Workforce Management Solutions, Workforce Management Partner Engagement & Adoption, Finance and other enterprise workforce management teams such as skills, resource planning and org design to align on solutions that integrate the work across Citi.

• Facilitate the transition of the firm to the future-state Resource Management tooling, including the position management.

• Contribute to the on-time delivery of regulatory commitments regarding resource management.

Qualifications

• 14 + years’ of experience in related field of Resource Management, HR, Talent, Finance, or Strategy.

• Proven experience in the Workforce Planning discipline.

• Strong understanding of financial planning, analytics, and business operations.

• Ability to analyze data and prepare executive level reports and insights.

• Experience in executing end to end design and change management in a regulated large organization.

• Hands on experience in writing and managing procedures and standards as well as process controls.

• Proven capability to develop, innovate, adapt process transformation approaches and methods, influence, and lead to execute process change which brings higher business value.

• Strong analytical skills with good attention to accuracy and details, while keeping focus on the big picture; able to connect the dots across multiple pieces of work.

• Ability to deliver results and on-time delivery of work.

• Comfort with ambiguity and the ability to adapt to shifting goals and priorities.

• Exceptional written and verbal communication.

• Exceptional interpersonal and relationship management skills demonstrating cross-cultural understanding and knowledge across multiple geographic locations.

Education

• Bachelor’s/University degree, Master’s degree preferred

Time Type:

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