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You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product
You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision
You’ll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful
You’ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates
You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business
You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you’re using the best tool for the job
You’ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams
You’ll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career
We want you if you are:
Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
Communicator & Influencer.You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.
Do-er.You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.
Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
Learner.You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
Team Player.You enjoy wor
Basic Qualifications:
Bachelor’s Degree
At least 6 years of product management experience
OR
At least 6 years of experience in product management, product design, agile delivery, business analysis, data science, or software engineering
Preferred Qualifications:
Master’s degree
4+ years of experience translating business strategy and analysis into consumer facing digital products
4+ years of experience in Agile or Lean product management methodologies
4+ years of experience delivering Software as a Service (SaaS) or web API-driven products to technical customers
4+ years of experience in human-centered product discovery methods, such as design thinking and service design
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