Palo Alto Professional Services Operations Analyst 

India, Karnataka, Bengaluru 

299911762

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• This position calls for someone who has exceptional attention to detail, extraordinary interpersonal skills, and the drive to thrive in a fast-paced, multi-tasking environment. This person is a self-starter, flexible, and has a high level of integrity.

• Primary owner of Subcontractor Purchase Requisition process– create Engagement Letters for suppliers, build Purchase Request, track approvals

• Manage supplier PO funds, support PS managers in adding additional funds

• Track subcontractor costs for NAM for reporting and analytics

• Update system and tools with required information and maintain the database up to date

• Support pre-sales activities by building Statement of Works; build scope of services contract, track and manage review process.

• Support PSA tool (Clarizen) in creating and setting up projects for delivery team

• Maintains quality service by establishing and carrying out organization standards.

• To identify and recommend opportunities and process improvements based on findings and analysis

• Provide regular and ad-hoc reporting

Your Experience

• Computer literacy qualified with bachelor degree in Computer Science, Math, Statistics or related field

• 2 years relevant experience in an international reporting environment (6 years overall)

• Ability to work in a dynamic, fast moving and demanding environment

• Good communication skills with fluent English (both written and verbal)

• Ability to collaborate with high-performing internal and outsourced teams

• Efficient team player

• Willingness to adapt and learn new systems, tools, and processes

• Good knowledge and experience with SAP Ariba system is a plus

• Well versed with GoogleSuite and MS Office applications

Our primary responsibilities are: Application support and release management, Automation / workflows, Enhancements / bug fixes,Resource management support, Subcontractor onboarding / invoice approval

All your information will be kept confidential according to EEO guidelines.