Cisco Product Solutions Architect 

United States, Georgia, Atlanta 

299225893

About the role

Responsibilities

• Create reference architectures, guides, labs, and demos for ThousandEyes solutions and products

• Build and maintain demos for ThousandEyes products and integrations

• Partner with product docs to ensure quality of technical documentation

• Engage directly and regularly with customers to gain an in-depth understanding of their business processes and product needs, validate solutions, and develop product champions

• Serve as a customer and field advocate within the product organization

• Support sales and marketing efforts as required. Some travel required to support field and marketing activities, e.g., conferences and customer meetings

• Support new product and feature introduction activities, such as conducting technical training and creating technical decision maker presentations

Qualifications

• Strong networking domain expertise and experience

• Extensive customer and field experience, ideally covering both enterprises and service providers (10+ years in a TME, SE, or other similar customer-facing role)

• Demonstrated success in building demos and creating technical content, such as best practice guides, and reference architectures

• Excellent verbal and written skills and a willingness to present and defend your ideas

• Customer-focused self-starter with high levels of initiative, commitment, energy, and comfort working in dynamic environments alongside a distributed, worldwide team

• Bachelor’s degree, preferably in computer science or engineering

• Technical certifications, such as CCNA, CCNP, CCIE, or other, demonstrating knowledge in areas such as networking, CloudOps, DevOps, and automation

• Knowledge of Python, or other programming languages, is a plus