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What you will be doing
Engage in 24/7 global shift rotations to provide remote support for network repairs and changes while collaborating across teams and updating customers on status and ticket information.
Drive operational improvements in change management and daily operations by following procedures.
Manage and operate large scale IP network technologies and infrastructures.
Utilise your skills in Peering and Datacenter interconnect technologies: PNI, Transit, Exchange, Passive DWDM, Wave circuits.
Monitor and support the network health of on-premises and cloud infrastructures.
Collaborate and develop workflow enhancements while documenting best practices.
What we need to see
Deep knowledge and experience of TCP/IP, BGP, OSPF, MPLS, IS-IS, VxLAN, EVPN, QoS, GRE, IPsec, DNS, and MACsec.
Over 4 years of experience in network operations.
Skilled in network troubleshooting techniques and leveraging creative problem-solving abilities.
Strong track record of alert response within defined SLAs and Incident management.
Experience with one or more of the following CSP environments: AWS, Azure, GCP, OCI.
Familiarity with Arista, Fortinet and Juniper.
Hands-on experience with contributing to tooling and automation for provisioning, monitoring, and managing complex network infrastructures.
Bachelor’s degree in Computer Science, related technical field, or equivalent experience.
Excellent verbal and written communication skills.
Ways To Stand Out From The Crowd:
Working knowledge of Mellanox/Cumulus OS.
Working knowledge of Infiniband technology.
Skilled in Unix/Linux system administration, with the ability to write and understand Python/Shell scripts to enhance productivity in hyperscale environments.
Familiarity with leveraging tools such as Netbox/Nautobot, Prometheus, Grafana, Panoptes to monitor and manage a global network.
Passionate about innovating and investing in ground breaking technologies.
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