Citi Group HR Connect Inquiry Management Specialist 

Hungary 

297524485

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The HR Connect Inquiry Management Team is responsible for optimizing the sustainable and cost-effective availability and mobilization of appropriate people skills required to deliver scope of services and at the expected level of quality.

What you’ll do

• Provide HR support; accurately, on time and with the highest level of customer experience focus.

• Keep all set deadlines and meet all required service standards.

• Gain in-depth knowledge of all aspects of HR administration.

• Ensure compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care.

• Play an integral role to ensure successful delivery through adherence to processes and tools,identification/managementof risks and issues, facilitation of and participation in key meetings, on-time completion of milestones and deliverables to meet expectations.

• Work with users to identify system and process enhancements opportunities.

• Complete all tasks in connection with the organization’s activity but not detailed in the current job description, charged by the direct manager, supervisor, or the regional leads.

What we’ll need from you

• Bachelor’s/Universitydegree or equivalent experience in Economics, HR

• Excellent communication skills in English

• 1 year of professional experience (preferably in HR Administration)

• Proficient in Microsoft Office: Outlook, Word, Excel, Power Point

• Strong analytical skills and detail focus

• Strong customer service orientation

In this HR Connect Inquiry Management Specialist role, you will have the opportunity to develop further result-driven service delivery competencies experiencing a fast-growing portfolio of services; this in the context of an increasingly defined and structured but also complex and often sensitive customer service delivery model. You will also gain an in-depth knowledge of HR and proficiency in Workday and ServiceNOW.

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program

• Home Office Allowance (for colleagues working in hybrid work models)

• Paid Parental Leave Program (maternity and paternity leave)

• Private Medical Care Program and onsite medical rooms at our offices

• Pension Plan Contribution to voluntary pension fund

• Group Life Insurance

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines

• Socially active employee communities with diverse networking opportunities

Time Type:

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