Cisco Operation Solutions Engineer 

United States, District of Columbia, Washington 

297102072

Be a technical, trusted advisor to Commercial Account Teams and Customers

Bring thought leadership and deep knowledge across our solutions and architectures applying it across all verticals

Participate and lead high impact customer engagements through Tech Days, Connect, Cisco Experience Center Briefings, Executive Discussions, EFT opportunities, Stay Ready and Cisco Live and other similar events

Champion culture of learning, coaching, and technical excellence

Develop Executive Relationships and Champions with our most strategic Accounts through trust, business acumen, and technical strategies

Drives focus on full lifecycle and adoption of our solutions partnering with our Services Sellers to position CX services offerings

Participate in any relevant advisory boards, tiger teams to represent Commercial customer feedback and needs, shaping the future of our portfolio and offerings

Help craft campaigns and initiatives for the Operation based on the needs of the business and growth and drive existing and new go-to-market strategies for the SE community

Ability to travel 50% of the time across the Operation, to customer briefings, etc.

Invest in your personal development, such as certifications, self study, soft skills, executive coaching, market trend analysis, competitive training, and other relevant training to strengthen and sharpen your skills.

Innovation pilots and early field trials

Feedback loops from the field into development

Build and cultivate relationships with key BE collaborators

Architecture messaging and enablement for Commercial audiences

Business growth balanced across the portfolio

Focus on security growth

Lead by aligning new solutions to our most strategic growth opportunities to drive business outcomes for our partners and customers

Competitive takeouts

Franchise wins

Trusted Executive Leadership relationships in our most strategic accounts

Post-sales/HTOM support

Heavily internal-facing or stuck in meetings

Tied to one sales counterpart or partner-dependent role

Focused on reporting or admin tasks

10+ years industry experience, significant experience as pre-sales solutions engineer

Deep knowledge across Cisco portfolio and competitive offerings

Consistent record leading strategic multi-architecture sales cycles, competitive takeouts, franchise wins, and driving innovation embodying the US Commercial “First and Most” attitude along with the Commercial East focus areas of Growth, Customer, and Team

Bachelor's degree or equivalent work experience

CCNP or industry equivalent cert required

Operation/Area Support from Senior Leadership

CCIE/CCDE or industry equivalent cert preferred