Work & Travel Schedule:
- Typical work week is Monday – Friday (8am – 5pm) with ability to work overtime when needed.
- Be available for off hour “Emergency On-Call” as needed.
- Depending on the service requirements for a particular customer or region, this position may require significant travel as well as overnight travel
- The territory for this role is 50% of the time in West Monroe, Louisiana and 50% of the time in other states such as Arkansas, Texas, Oklahoma etc.
Company Vehicle / Travel Expenses:
- Company vehicle is provided - Must have valid driver’s license.
- Corporate Travel card will be offered to pay for expenses (No expenses come out of your pocket)
Key Responsibilities:
- Maintain Honeywell’s suite of (DCS) quality control hardware and software and handle customer questions about the state of the system.
- Preventive, Corrective, and Emergency maintenance of customer's Distributive Control Systems
- Troubleshoot and solve system and process related problems
- Write Monthly Performance and Results Reports
- Sustain proficiency in all products and services that the company offers. This includes staying current with installation standard methodologies, equipment protocol, and safety guidelines.
- Provide on-site pre-start-up, start-up, contracted service work, warranty, troubleshooting, and training of Honeywell products, and ensure equipment is operational and free of defects.
- Accurately document the work that is performed at a customer facility and/or project staging area. Professionally document work completed on periodic preventive maintenance as well as intermittent corrective maintenance tasks
- Troubleshoot and repair equipment applying own technical knowledge and experience to resolve problems.
- Accurately document the work that is performed at a customer facility and/or project staging area. Professionally document work completed on periodic preventive maintenance as well as intermittent corrective maintenance tasks
- Review product prints and specifications.
- When required, play an active role in various projects such as upgrades, new installations, or new functionality for customers
- Work with contractors to review and ensure the unit/package is installed to specifications.
- Coordinate work with other groups to ensure meeting commitments
YOU MUST HAVE
- 1+ year(s) of professional experience in an engineering or technical field and/or Military experience in electronics programs may be considered equivalent to this typical qualification.
- Basic knowledge of Programmable Logic Controllers (PLC’s)
- Ability to travel up to 50%-75% of the time which may include overnight stay(s)
- Valid driver's license acceptable to Honeywell
*Engineering or technical fields may include field service, technical operations, industrial maintenance, process automation, heavy manufacturing, prior military experience, development and/or reliability engineering, etc.
WE VALUE
- Military Veterans
- Commitment to obtain and maintain L3 CEAT certification within 18 months of hire (Training is given to achieve this)
- Bachelor’s Degree in science, Technology, Engineering or Math
- Associates Degree in Industrial Engineering or Technology
- Ability to work safely within the Honeywell/Customer HSE requirements.
- Experience with industrial process control field instrumentation
- Networking experience
- Previous experience working in a Field Service Technician position
- Previous technical/installation experience
- Previous customer service experience
- Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve complex system or process problems
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location.
Additional Information - JOB ID: HRD226500
- Category: Customer Experience
- Location: HON LOC NOT AVAIL IN STATE,Louisiana,Louisiana,99999,United States
- Nonexempt
- Due to US export control laws, must be a US citizen, permanent resident or have protected status.