Key Responsibilities
- Support Booking.com strategy & delivery initiatives and vision for regional / national group partners and/or high value properties.
- Ability to consult, support and collaborate with internal stakeholders in leading partners to optimize performance of partners, like connectivity providers, central teams, (Sr.) key account managers and local offices.
- Responsible for being a great partner with decision makers of regional / national /local group partners or high value properties and driving performance.
- Ability to demonstrate deep understanding of Booking.com products, local market and operations of partners managed.
- Ability to independently lead projects
Communications with Key Stakeholders
- Accommodation Partners (General manager, owner on property level or national / regional stakeholders)
- Regional Managers, Area Managers and Key Account Managers in charge of key partners in the region
- Account Managers, Account Executives in charge of properties in the region
Years of relevant Job Knowledge
- Broad Job Knowledge 4 - 6 years
Requirements of special knowledge/skills
- Minimum of 4 years of experience in relevant regional account management function dealing with complex / high value partners
- Ability to manage portfolio of single property partners as well as complex multi property partners
- Good understanding of revenue, channel and distribution management
- Ability to connect with and influence different internal and external stakeholders
- Good ability to read and interpret multiple data sources in order to define short/medium/long-term goals
- Strong relationship management skills
- Basic project management skills
- Ability to work together with account managers
- Languages required: English, Mandarin and Cantonese (Business proficient)
- This role must be based in Hong Kong (hybrid work arrangements - at least 40% in the office)
- Travel for work: up to 50% of the time
- This role does not support work visa sponsorship nor relocation arrangements
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive, as well as unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts - up to €1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Application Process:
- Let’s go places together:
- Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
