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Bank Of America Business Control Specialist-2 
United States, Texas, Plano 
296072912

15.04.2025

Job Description:

Job Description:
This job is responsible for executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF by gathering and organizing data to help identify, track, and report issues and control improvements for remediation.

Provide analytical, administrative support within an internal control environment. Responsible for assisting in the execution of the Operational Risk Program for the Line of Business. Assist team in gathering and organizing data that will help track, report and manage internal control gap issues and mitigation plans. Acts as an ambassador of the risk culture. Incumbents typically have up to 2 years of risk management and/or LOB/ECF experience.

Responsibilities:

  • Loan documentation accuracy - validate accuracy of terms and conditions within the loan agreement, renewal or amendment

  • Understanding of Real Estate due diligence and documentation is require

  • Identify and escalate quality assurance findings promptly, following appropriate communication channels

  • Communication - clear and concise communication of quality assurance findings

  • Drive execution - ownership and prompt follow up on defect remediation; debate of disputes in a professional manner and in accordance with process and procedures

  • Technology – commitment to technology initiatives and improvements

  • Collaborates – works effectively with others by establishing and maintaining positive working relationships

  • The analyst is responsible for performing Quality Assurance reviews for Middle Market, Business Banking, Special Assets Group, Small Business and Practice Solutions fulfillment teams.

  • Responsibilities include:

  • Loan documentation accuracy - validate accuracy of terms and conditions within the loan agreement, renewal or amendment.

  • Understanding of Real Estate due diligence and documentation is require

  • Identify and escalate quality assurance findings promptly, following appropriate communication channels

  • Communication - clear and concise communication of quality assurance findings

  • Drive execution - ownership and prompt follow up on defect remediation; debate of disputes in a professional manner and in accordance with process and procedures

  • Drive Change - support project work across multiple teams/sites. Influence change by identifying process gaps and recommending appropriate solutions – in compliance with current laws and regulation.

  • Technology – commitment to technology initiatives and improvement

  • Collaborates – works effectively with others by establishing and maintaining positive working relationships

  • Act in accordance with the letter and spirit of all applicable laws, rules and regulations, the company’s code of conduct, risk framework, risk appetite statement and other relevant policies, standards, procedures and guidance.

  • Is proactive in identifying, managing and controlling risks within the fulfillment space.

Required skills:

5 years of Doc. Admin experience

Understanding of Loan due diligence

Strong analytical skills

Desired Skills:

  • Strategic presentation skills (PowerPoint/Excel)
  • Ability to present to leadership team
  • Team player
1st shift (United States of America)