Boston Scientific Business Support Specialist fixed term contract 

Poland, Masovian Voivodeship, Warsaw 

295527686

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.

Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.

Your Responsibilities will include:

• Sales & Marketing request coordination:Process and manage Internal Request Forms (IRFs) for Healthcare Professional (HCP) interactions, events, and activities.

Facilitate internal documentation flow, including collecting required documentation and ensuring approval processes for sponsorships, grants, and donations are completed efficiently.

• Stakeholder communication: Maintain close relationships and effective communication with key stakeholders, ensuring exceptional service aligned with compliance standards.
• Purchase order (PO) & invoice management: Oversee PO management, including coordination of invoices and payment processes to ensure accuracy and timeliness.
• Knowledge database maintenance: Maintain and update internal knowledge databases to ensure accuracy and accessibility of information.
• Reference contact for Sales & Marketing teams:Act as a primary contact for assigned countries’ Sales & Marketing teams, providing information, resolving queries, and directing individuals to appropriate resources.
• Process flow oversight: Ensure adherence to agreed deadlines and procedures across collaborating teams, fostering a streamlined workflow.
• Task and KPI management:Monitor and manage tasks to ensure agreed lead times and key performance indicators (KPIs) are met.
• Compliance and quality standards:Possess compliance standard operating procedures to meet and comply with quality requirements, regulatory and compliance commitments.
• Team support:Provide guidance, support, and training to team members and collaborate with the Business Support team as needed.
• Documentation and procedure development: Develop and refine internal documents and administrative procedures to improve operational efficiency
• Process improvement:

What are we looking for in you?

• Experience in a similar role in Shared Services/BPO or in the administrative department is preferred
• Fluent English, additional language will be an asset
• Organizational and coordination skills: exceptional ability to prioritize effectively, and meet deadlines
• Strong attention to detail and accuracy in managing documents, processes, and timelines
• Communication and interpersonal skills: excellent written communication skills to interact effectively with diverse stakeholders.
• Process Management and Problem-Solving Skills: capable to manage complex workflows, identify areas for improvement and propose solutions (process improvement mindset)
• Teamwork and Collaboration : Flexibility to assist team members in achieving collective goals and KPIs.
• Microsoft Office (Outlook, PowerPoint, Word, Excel) knowledge & digital tools will be valued. Meeting and event, planning & organization, experience will be a plus.

We Offer

• 1 year employment contract
• Hybrid working mode – 2 days from home
• Working in the international, innovative environment and highly innovative products
• Diverse culture with a focus on personal development and continuous improvement
• Well-designed & effective trainings plans
• Career opportunities like mentoring, coaching and stretch assignments, with strong international exposure
• Private health care in Lux Med (Premium package)
• Multisport card/Sport and Culture Card
• Lunch card
• Life insurance
• Languages courses
• Employee Assistance Program
• Employee Stock Purchase Plan - ESPP
• PPO after 18 months
• Internal events & charity actions