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What You’ll Do:
As Authorization Processes BOBJ & Java Technology Senior Consultant,
You will be responsible for optimizing and improving BOBJ & Java systems.
You will lead and execute first-time builds of BOBJ & Java systems for new solutions in the ECS portfolio as a combination of hands-on work and coaching of more junior colleagues.
You will support troubleshooting of exceptional cases in a 3rd level support role.
Creating knowledge transfer and technical documentation, including technical operational concepts, process flows, and guidelines will also be part of your role.
You will be collaborating and aligning new concepts with international teams from within the organization and outside to ensure excellent customer satisfaction.
What You Bring:
Hands-on administration and installation experience with SAP Business Objects software such as SAP Business Intelligence (BI) and SAP Data Services,
Experience with Linux and Windows operating BOBJ & Java systems
Capacity to continuously acquire new knowledge in an independent, proactive way.
Communication with customers on technical and operations topics, ability to handle escalated customer cases.
Cloud and Customer Mindset and previous experience in Cloud Operations or Support organizations for private cloud or public cloud offerings.
Very good English language skills
8+ years relevant IT experience
We win with inclusion
Philadelphia
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