Job Purpose
Intercontinental Exchange is seeking anAutomation Engineer.
Responsibilities
- Building and maintain tools and solutions for our operations platform, ensuring that we meet our customer service standards and reduce errors
- Actively troubleshoot any issues that arise during testing and production
- Update existing processes and design new processes as needed to optimize performance
- Work with the customers to understand their infrastructure automation solution requirements
- Understanding customer requirements and project KPIs
- Actively participate in or own continuous improvement projects driven by automation
- Any other activities as directed by management
- Work closely with the other team members to improve existing projects.
- Create quality measurements to track improvement in projects.
- Provide technical analysis, resolve problems, and propose solutions in a 24/7 production environment
- Participate in an on-call rotation
Knowledge and Experience
Years & Type of Experience
- 3+ years functional experience working as a DevOps Engineer
- Prior experience with software development, infrastructure development, or development and operations
Technical Abilities and Skills Requirements
- Strong experience with Linux-based infrastructures and Linux administration
- Experience with scripting languages such as Bash, Python or Powershell, Ruby, and
- Experience in architecting an automation framework
- Proficiency in Configuration Management, CI, and automation tools such as – Jenkins, Chef, Puppet, Ansible or similar
- Experience with Agile methods (Scrum/Kanban) to organize project deliverables, to track and to report progress (Jira)
- Experience with git, git repo services (BitBucket, GitHub), and branching strategies
- Experience with open-source technologies and cloud services (AWS)
- Experience with monitoring and alerting tools (Splunk, Nagios, New Relic, PagerDuty)
- Experience with infrastructure as code (Terraform, CloudFormation)
- Experience with automation of business continuity/disaster recovery
- Knowledge of and exposure to container technology and orchestration is a plus.
- Experience interacting with REST APIs (GET/POST requests), webhooks, and API client tools (Postman)
- Excellent oral and written communication skills with a strong sense of customer service
- Excellent problem-solving and troubleshooting skills
- Process-oriented with great documentation skills (Confluence)
- Familiarity with Automation concepts, tools and implementation
- Experience with data structures/formats such as XML, JSON, YAML, and HCL
Preferred Skills
- Experience with Rundesk and/or Cisco Tidal Enterprise Scheduler
- Experience with BigPanda
- Experience with PagerDuty
- Experience with AI Ops
