Uber Junior Direct Operations Manager Uber Eats 

United States, West Virginia 

293994128

This is particularly important as we venture into new business opportunities that require innovative approaches to our customers happiness and growth.

• Monitor Activity & Analyze Data: With the help of our rich dataset, you will supervise market performance, understand our customers' challenges and always look for ways to improve operations. You will build analytical frameworks, operationalize models and use dashboards to increase business control and drive operational efficiencies a while collecting insights.
• Build & Optimize Scalable Process & Tools: Create the relevant Uber Direct processes to ensure that we are seeking for magnificent operation and unit economics. You'll build the right tools for our teams in the field and for our customers to scale seamlessly.
• Be the voice of the Portuguese market with Product teams: Manage relationships between on-the-ground teams and our Product teams for everything we need to build on the Product front for our Direct business. You'll prioritize future application changes and help launch all the new product features! You will also need to collaborate on and lead projects involving cross-functional teams like Legal, Employment, CommOps, etc.
• Support AMs and Sales on strategic partnerships: Constantly seeking solutions for this new product, your processes and projects will directly contribute to business growth and to the satisfaction of our customers. Work hand in hand with the team members to support their merchants' interactions (pitch, problem solving, business reviews, etc.)

• At least 2 years proven experience in operations management, management consulting, investment banking or strategy preferably at a large organization
• BSc or MSc or equivalent experience in a quantitative field, such as economics, mathematics or engineering
• Analytical & critical thinking - experience with data-driven decision-making, ability to deal with data (reports, experiments, pricing models) and exercise good judgment in ambiguous circumstances while effectively communicating across a complementary team
• Ability to seize and prioritize opportunities based on feasibility and potential
• High adaptability to change and ability to complete tasks quickly. Able to shift from long-term thinking to immediate action tactical response
• Entrepreneurial approach - pro-actively able to own end-to-end projects from critical thinking through execution
• Excellent excel skills
• Proficiency in English and Portuguese

• Experience with SQL is a plus.
• Comfortable learning and using new software tools
• Industry knowledge in the on-demand / same-day delivery space

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .