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JPMorgan Vertical Market Enablement Product Delivery United States, Florida, Tampa 293694286
08.09.2024
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Job responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Manages the forward looking verticalization strategy and success of the product outcome, including commercialization and demand management per vertical and market prioritization
- Coordinates the multi-year product vertical prioritization, execution and product support for all aspects of the product, developing and adapting over time
- Collaborates with Merchant Services Architecture and Product teams to build payment solutions that align to our defined target-state architecture
- Translates ideas and/or concepts into viable business cases and scoping statements with clear and achievable objectives. Elaborate sales collaterals and any other sales materials dedicated to retail
- Collaborates with Sales and product marketing teams: support sales on RFIs/RFPs, as well as in merchant meetings, creates customized collateral
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics
- Strong expertise in Merchant Acquiring, payment processing or payment operations
- Experience with retail platforms and next gen commerce
- Demonstrated communication and diplomacy skills to work cross-organizationally to influence others, drive results/change and implement projects/processes on simultaneous projects
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