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RedisLabs Senior Professional Services Engineer 
Israel 
293252373

13.08.2024

What you’ll do:

  • Develop technical expertise with Redis, Redis Enterprise and Redis Modules and serve as a subject matter expert with our customers.
  • Provide hands-on technical implementation services, including end-to-end testing of completed solutions within customer environments.
  • Work diligently with the customer’s technical teams (architects, developers, PMOs and C-level experts) to ensure the success of production solution deployments within their environments.
  • Collaborate with the Sales organization to develop effective account strategies and identify new business opportunities within an existing account.
  • Deliver remote and onsite product training to our customers in a highly professional and educational manner that will engage them in the projects you will consult on.
  • Use customer feedback and insights to improve product and technical materials, while providing feedback to Product Management teams and R&D.

What will you need to have?

  • 5+ years of experience in post-sales consulting (ideally database engineering) for enterprise software.
  • Hands-on experience with client library and server-side code development, RESTful APIs and Linux.
  • BS in Computer Science / B.A. or equivalent work experience.
  • A team player with strong technical, communication and time management skills.
  • Excellent written and spoken English.
  • Availability for up to 100% travel for certain periods of time (onsite at the customer’s location). During the time periods where no on-site presence at the customer is required, we offer a work hybrid model. We encourage utilizing the local Redis offices in Tel Aviv for part of the week (1-2 days) and working remotely from home when appropriate.
  • An existing Security clearance or previously had a security clearance.

Extra great if you have:

  • Prior experience with scalable and highly available distributed systems.
  • Docker and Kubernetes experience are a plus.

Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our Israel team members fantastic benefits and perks:

  • Competitive salaries and equity grants
  • Flexible working options
  • Frequent team celebrations and recreation events
  • Lunch stipends
  • Home internet & phone stipend
  • Gym membership for a healthy mind and body
  • Learning and development opportunities
  • Ability to influence a high-performance company on its way to IPO